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Voice Automation Primed To Disrupt Restaurant Industry

This Forbe’s article pretty much sums up our view about conversational ordering (and quotes Orderscape). You may not yet see how consumers will use voice assistants and mobile voice search to order food, search for flights, hotels, restaurant or find a table, but you will. Think about how seamless it is to use your smartphone for tasks that a few years ago didn’t seem possible or even necessary. But, smartphones and native apps on Android and iOS devices have changed our lives and disrupted many industries in positive ways. It’s an exciting time because voice-assisted anything is the future of everything…just suspend a little disbelief and let it happen.

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Michael L. AtkinsonVoice Automation Primed To Disrupt Restaurant Industry
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Fazoli’s testing voice-ordering capabilities

Fazoli’s customers can now order meals via Alexa at some locations, thanks to its partnership with Orderscape, an order automation and voice technology software company, CEO Carl Howard said in an interview with FastCasual.

“Our investment was mainly the time of our team to collaborate with Orderscape and some small soft cost,” he said. “The ordering availability is only available at select company locations while we work through all of the dynamics of this new technology.”

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Ted CohnFazoli’s testing voice-ordering capabilities
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Press Release

FOR IMMEDIATE RELEASE: February 20, 2018

Orderscape announces full-menu ordering certification by Amazon –Voice ordering isn’t on the way, it’s here today.

San Jose, CA: Orderscape, the order automation and voice technology software company to help restaurants grow sales and build deeper and more personalized relationships with their customers, announced today a full-menu ordering certification by Amazon for Fazoli’s restaurants. Fazoli’s customers can now order meals via natural language processing as an Alexa skill at some locations.

Orderscape is among the first automation software companies to crack the code on full-menu voice ordering targeting the global restaurant and hospitality sectors. “We are among the small number of technology companies worldwide to offer full-menu voice ordering solutions for restaurants,” said Ted Cohn, CTO and co-founder of Orderscape.

Orderscape is pioneering order automation using voice technology on a number of conversation channels like Alexa and soon, Google Assistant and Google Home. With full-menu voice ordering, restaurants using leading food ordering platforms like Olo, Onosys and Monkey Media software, among others, can extend their reach and provide a seamless conversational food ordering experience to their customers, creating another revenue stream while significantly improving the customer experience.

“Conversational commerce, or the 4th pillar of online ordering, coupled with artificial intelligence is set to revolutionize digital ordering for restaurants. Voice makes it easy to interface with technology into one, familiar action: speaking. Conversational food ordering technology drives revenue and improves the guest experience at the same time,” said Michael L. Atkinson, CEO and co-founder of Orderscape.

About Orderscape: Orderscape’s customer engagement and conversational commerce platform powers the digital experiences that bolster the relationships between restaurant brands and hungry consumers. The Platform ties together the emerging channels of Voice (Amazon Alexa, Google Home/Assistant, etc.) and ChatBots (Facebook Messenger) to strengthen the customer experience, increase engagement, satisfaction and retention, reduce service costs, and drive additional revenue. Orderscape has accessed over 100,000 restaurant menus on its platform and expects to serve tens of millions of diners, from its growing restaurant marketplace. Learn more at orderscape.com.

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Michael L. AtkinsonPress Release
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LevelUp and Orderscape Partner to Power Voice Ordering for Restaurants Globally

BOSTONOct. 17, 2017 /PRNewswire/ — Today, LevelUp and Orderscape, two leading restaurant technology firms, announced their partnership to bring voice activated chatbots to restaurants across the U.S. The integration will give tens of thousands of restaurants within the LevelUp network access to voice skills and chatbots to streamline mobile orders. more

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Ted CohnLevelUp and Orderscape Partner to Power Voice Ordering for Restaurants Globally
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Orderscape Heralds Upcoming Release of Foodiebot™, The Restaurant Industry’s First Full Menu Ordering Skill for Amazon Alexa

Foodiebot will support more than 6,000 restaurants through partnership with MonkeyMedia Software

Silicon Valley-based restaurant technology startup, Orderscape.com, has developed a best-in-class, full food ordering chatbot to launch early in Q2 to over 6,000 restaurants in the U.S. The company will initially offer restaurant clients and consumers access to Foodiebot Voice™ for Amazon Alexa followed by Foodiebot Chat™ for Facebook Messenger and other chatbot platforms. The Foodiebot portal is an entirely new sales channel that will scale to handle millions of restaurants worldwide.

The launch will support more than 6,000 restaurants nationwide through a partnership with Vancouver-based MonkeyMedia Software, creator of MONKEY, the No. 1 cloud-based software for takeout, delivery and catering.

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Michael L. AtkinsonOrderscape Heralds Upcoming Release of Foodiebot™, The Restaurant Industry’s First Full Menu Ordering Skill for Amazon Alexa
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