So JPMorgan’s has another way to access its research – Voice Assistants. Alexa is able to send analysts’ reports and related queries, and the bank is testing other features, like providing prices on bonds or swaps, according to David Hudson, global head of markets execution for the New York-based bank. According to a survey conducted last year by Bain & Co, customers are becoming increasingly willing to use voice assistants to monitor accounts. So, trading is going to happen. “Alexa, buy 100 shares of Apple at the market.”
So with voice applications now being used in MedTech and EdTech and now FinTech and soon, transactional Fintech, why is it so hard for investors to believe consumers will want to order food using voice assistants? According to Capgemini, 56% of those polled that own/use voice assistants today, want to order food using Alexa, or Google Assistant. But the problem to be solved, and the one that Orderscape has solved, is product availability. While there may be demand, there is very little inventory of menus – yet! Even if 100% of the consumers polled want to order food today, there are less than 20 restuarant chains in the world that have voice-enabled their menus. That’s really about 20 menus out of millions. So, we need the menus and lots of them to solve the selection problem. Repeating; Orderscape has solved this voice ordering problem at scale and we are working hard to perfect this in the next few months.
The Orderscape Universal Menu technology can voice-enable any restaurant menu at any location, making conversational commerce a THING. If you can believe you can trade a stock using Alexa, one should be able to suspend disbelief that one can order burritos, salads, burgers, Chinese and Indian food too. We’re on it!